Dr. Roopam Shyam, MD - Vitals MedSpa

Philosophy of Care

"As we live longer, we need to take care of our aesthetics as well. True wellness encompasses both how we feel and how we look."

Dr. Shyam founded Vitals Family Medicine in 2018 with a vision to provide comprehensive, patient-centered care that addresses the whole person. Her approach combines traditional primary care with innovative wellness and aesthetic solutions.

Recognizing that aging well means more than just treating illness, Dr. Shyam recently expanded her practice to include Vitals MedSpa. This addition reflects her belief in comprehensive care that helps patients not only live healthier lives but also feel confident and vibrant at every age.

With nearly two decades of experience in family medicine, urgent care, and occupational health, Dr. Shyam brings a unique perspective to aesthetic medicine—one grounded in medical expertise, safety, and genuine care for her patients' overall well-being.

Professional Experience

2018 - Present

Founder & Medical Director

Vitals Family Medicine & MedSpa | Allen, Texas

Established and grew a thriving family medicine practice with exceptional patient satisfaction (NPS 99.4). Recently expanded services to include comprehensive aesthetic and wellness treatments, offering patients holistic care that addresses both health and beauty.

2015 - 2018

Clinic Director

Lumin Care Urgent Care | Prosper, Texas

Led the Prosper Urgent Care clinic from opening to full profitability within 9 months. Transformed the clinic from negative ROI to a profitable business while maintaining outstanding customer satisfaction.

2013 - 2015

Center Medical Director

J C Penney Home Office Clinic | Plano, Texas

Provided comprehensive occupational health services and primary care to corporate employees, demonstrating expertise in workplace medicine and preventive care.

2007 - 2012

Associate Medical Director

Primacare Medical Centers | Plano, Texas

Supervised physicians and mid-level providers while delivering high-quality urgent care services. Managed administrative operations including cost control, coding, billing, and quality improvement initiatives.

2007 - 2013

Medical Director

Minute Clinic, CVS | McKinney, Texas

Led clinical operations and quality assurance for retail healthcare clinic, ensuring excellent patient outcomes and regulatory compliance.

Areas of Expertise

Clinical Services

Comprehensive Primary Care
Urgent Care & Walk-In Services
Occupational Medicine & Workers Compensation
Travel Health Medicine
Wound Care Management
DOT Physical Examinations

Procedural Skills

Laceration Repair & Suturing
Incision & Drainage
Intra-articular Injections
Debridement & Nail Removal
Casting & Splinting
EKG & Radiology Interpretation

Wellness & Aesthetics

Medical Weight Management (Semaglutide, Tirzepatide)
Bio-Identical Hormone Replacement Therapy
Cosmetic Injectables (Botox, Fillers)
HydraFacial & Advanced Skincare
PRP Therapy & Regenerative Medicine
Comprehensive Aesthetic Treatments

Leadership & Administration

Physician & Provider Supervision
Quality Improvement Implementation
Cost Control & Revenue Optimization
Chart Audits & Compliance
Staff Training & Development
Patient Satisfaction Excellence

Honors & Awards

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Patient Satisfaction Excellence

Achieved and maintained NPS score of 99.4 at Vitals Family Medicine

📚

Resident Scholarship

26th Annual Conference on Patient Education, San Francisco, CA (2005)

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Merit Scholar Student

GR Medical College - Awarded to top 1% of students (1995)

Dr. Roopam Shyam